Phone: +27 (0)31 940 7051

Terms & Conditions

In these terms and conditions:-

Unless we state a specific limitation, vetita.co.za will attempt to have sufficient advertised stock available to meet consumers’ anticipated demands. If we still run out of stock, we will attempt to obtain the stock or we will offer you a reasonable alternative or issue a refund. vetita.co.za takes the utmost care to ensure that all advertisements are correct. Prices exclude accessories used for display purposes and include 15% VAT.

 

In these terms and conditions:

1. The goods means the goods as indicated on any company forms, price lists, quotations, orders or invoices.

2. PRICES AND QUOTATIONS

Prices quoted are valid for a period of seven (7) days from date of quote, and are subject to the conditions below:

These terms and the most recent standard terms and conditions of sale of vetita.co.za (“vetita.co.za ”) shall apply, to the exclusion of all of the customers’ terms, to all quotations, orders and to the sale and delivery of any goods or services. We reserve the right to change the standard terms and conditions from time to time by notice or publishing updated terms and conditions on our website.

Foreign Exchange: prices quoted are subject to foreign currency fluctuations. In the event that the rand fluctuates against the applicable foreign currency from the date of this quotation until the approved purchase orders are received by vetita.co.za , vetita.co.za  reserves the right to re-quote and change the amount payable by the customer in respect of such goods by the percentage of such change. A new purchase order will be required before ordering goods.

In the event of the shipping, airfreight or other transportation costs increasing between the date of this quotation and the date on which the goods are received by vetita.co.za , vetita.co.za  reserves the right to increase the price of the goods sold in accordance with such increase.

In the event of a manufacturer’s price being increased between the date of this quotation and the date on which the goods are received by vetita.co.za , vetita.co.za  reserves the right to increase the price of such goods in accordance with the manufacturer’s increase.

A purchase order placed against this quotation is deemed to be and shall constitute acceptance of this quote, these terms and the most recent standard terms and conditions of sale of vetita.co.za .

vetita.co.za  reserves the right to invoice customers for goods ordered which were procured upon written request either via a non-cancellable irrevocable order, official purchase order or an email instruction received. vetita.co.za  also reserves the right not to accept any order.

Acceptance by vetita.co.za  of any order and all delivery obligations are always subject to the availability of the goods.

All goods shall remain the property of vetita.co.za  until paid for in full and are sold only with the original equipment manufacturers warranty. vetita.co.za  gives no additional warranty on goods save to the extent expressly provided in any South African law.

Errors and Omissions are exempted and shall not bind vetita.co.za . vetita.co.za  reserves the right, at any time, to correct any error or omission.

Unless otherwise stated in the quote, prices exclude VAT.

 

3 PAYMENT

3.1 The customer shall pay the amount on the online invoice of vetita.co.za.

3.2 Where the customer uses a postal service to effect payment to deliver or return goods such postal services shall be deemed to be the agent of the customer. Likewise, where the customer uses Internet banking, the bank shall be deemed to be the agent of the customer.

3.3 The customer has no right to withhold payment or make set offs or deductions from any payment due by it for any reason whatsoever. No extension of payment of any nature will be granted unless reduced to writing and signed by the customer and a duly authorised representative of vetita.co.za.

3.4 vetita.co.za shall have the right to suspend deliveries and to exercise its rights in terms of clause 4 if any amount due by the customer is unpaid.

3.5 If any amount owed is not settled in full (a) on due date (b) on demand. vetita.co.za is entitled to, without prejudice to any of its rights;

3.5.1 immediately institute action against the customer and/or

3.5.2 cancel the sale and take possession of any goods delivered to the customer, including goods sold or disposed of by the customer which have not been paid for in full, and claim damages.

3.6 Should any amount not be paid by the customer on due date, the order will be cancelled.

 

4. ORDERS

4.1 The customer hereby confirms that the goods and services on the tax invoice issued duly represent the goods and services ordered by the customer at the prices agreed to by the customer and where performance/delivery has already taken place that the services and goods were inspected and that the customer is satisfied that these conform in all respects to the quality and quantity ordered and are free from any defects.

4.2 vetita.co.za will accept all written and oral orders. All such orders and any variations to orders will be binding, subject to these standard terms and conditions and may not be varied or cancelled without prior written consent from vetita.co.za. vetita.co.za will not be responsible for any errors or misunderstandings occasioned by the customer’s failure to make the order in writing.

4.3 Orders shall constitute irrevocable offers to purchase the goods in question at the usual prices of vetita.co.za as at the date when the customer places the order of the goods, subject to clause 2.4 above, and shall be capable of acceptance by vetita.co.za by the delivery of the goods, written acceptance or confirmation of the order.

 

5. DELIVERY

5.1 Any delivery note (copy or original) signed by the customer and/or its authorised representative and/or its nominated agent and held by vetita.co.za, shall be prima facie proof that delivery was made to the customer.

5.2 vetita.co.za shall be entitled to split the delivery of the goods ordered in the quantities and on the dates it decides with the prior consent of the customer, which consent shall not be unreasonably withheld.

5.3 In the event of the customer choosing to engage its own third party to transport the goods, the customer indemnifies vetita.co.za against any claims of any nature whatsoever that may arise from such an agreement.

5.4 vetita.co.za is entitled to engage a third party on its behalf to transport all goods purchased by the customer to the delivery address stipulated by the customer.

5.5 Should the customer wish to receive delivery of the goods by a more expensive method of transportation than that normally used by vetita.co.za, the customer shall make such request in writing and, in the event that vetita.co.za agrees to arrange such special delivery the additional charges shall be debited to the customer’s account and shall be payable by the customer.

5.6 vetita.co.za does not guarantee that the goods will be dispatched or delivered on any particular date and time, and the customer shall have no claim against vetita.co.za in respect of any loss occasioned by any reasonable delay in dispatch or delivery of any goods ordered and/or services rendered, nor may the customer cancel any order by reason of such reasonable delay.

5.7 Short deliveries must not be accepted and all the goods must be given to the driver of the delivery vehicle for return to the company.

5.8 Goods received in a damaged condition must either be rejected or accepted and a note of the item and type of damage made on the front of the invoice. Were the goods are rejected, the entire delivery must be returned as per 6.7, above.

5.9 All goods taken on an evaluation, approval, demonstration basis or all goods taken on consignment by the customer are deemed sold to the customer within 5 (five) working days of issue if not returned to vetita.co.za in a perfect condition in the original packaging and with all accessories and manuals intact.

5.10 vetita.co.za reserves the right to charge delivery charges, as and when necessary

6. OWNERSHIP AND RISK

6.1 All risk in and to all goods sold by vetita.co.za to the customer shall pass to the customer on delivery thereof. Ownership in all goods sold and delivered shall remain vested in vetita.co.za until the full purchase price has been paid.

7. RETURNED GOODS

7.1 Whilst vetita.co.za is under no obligation to accept the return of goods, the customer may apply to vetita.co.za for permission to return goods and if written permission is given -

7.2 the customer may return any defective goods to the premises of vetita.co.za or its nominee at the customer’s own cost.

7.2.1 any item delivered to vetita.co.za will form the object of a pledge in favour of vetita.co.za for present and past debts of the customer to vetita.co.za and vetita.co.za will be entitled to retain such pledge as a value determined as follows:

7.2.1.1 the difference between the selling price and the value of the goods at the time that the debt became due.

7.2.2 in the event of a cancellation of an order by the customer for goods accepted for return my vetita.co.za, vetita.co.za reserves the right to charge a handling fee of up to 15% (fifteen) on the value of the order cancelled or goods returned.

7.2.3 the credit control department must be notified of the relevant invoice, packing slip and batch numbers before any claim will be considered.

7.3 vetita.co.za will follow the policies on any returned and/or faulty goods as prescribed by the vendor responsible for the brand of goods.

8. WARRANTIES AND INDEMNITY

8.1 Goods may be guaranteed under the manufacturer’s product specific warranties only, and all other guarantees and warranties including common law guarantees and warranties in relation to goods and services are hereby specifically excluded by vetita.co.za.

8.2 All guarantees are immediately null and void should any equipment be tampered with or should the “seals” on the equipment be broken by anyone other than vetita.co.za or its appointed nominee, or should the goods be operated outside the manufacturer’s specifications.

8.3 To be valid, guarantee claims must be supported by the original tax invoice and the goods must be in their original packaging and must be accompanied by all accessories and manuals must be intact. All items must be returned in “as new” condition.

8.4 No warranties whether express or implied shall apply, other than those provided in this contract. vetita.co.za specifically disclaims the implied warranty of merchantability and fitness for a particular purpose. No representation or warranty, including but not limited to statements of capacity, suitability for use or performance made by employees of vetita.co.za shall be considered to be a warranty by vetita.co.za. Any such statements made shall not give rise to any liability or whatsoever nature on the part of vetita.co.za, its employees, subcontractors or subsidiaries. vetita.co.za will not be liable to the customer for any loss, damage or expense of any nature, whether direct, special, indirect or consequential, including but not limited to loss or profits arising out of vetita.co.za’s performance or customers’ use of the goods or services rendered.

8.5 The customer indemnifies and holds vetita.co.za (including its employees, subcontractors or subsidiaries) harmless against all claims of whatsoever nature that may be brought or threatened against vetita.co.za by any third party arising from or in connection with any defect, latent or otherwise in any goods supplied and/or services rendered b